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Case Study · Logistics

Off-the-shelf software didn't fit.
So we built it new.

How EX‑LOG made the leap from ten years of customised off-the-shelf software to a purpose-built freight-forwarding ERP — without interrupting day-to-day operations.

Industry
Freight forwarding · Logistics
Size
80 dispatchers, 350 drivers
Timeline
14 months · across 6 releases
Services
Consulting · Software development

Eight Excel worlds and a tired standard TMS.

EX‑LOG had been running a standard transport management system since 2014 that never really fit. Dispatch effectively ran across eight parallel Excel sheets; the TMS was only useful for accounting. Shift changes meant 45-minute handovers, because the information wasn't in the system.

As the team grew from 30 to 80 dispatchers, the system didn't keep up. The result was the classic mid-market bottleneck: everyone knows it isn't working, but no one dares take on a full overhaul.

A custom ERP, in six release stages.

We didn't do a "big switchover". We built a new system in six stages and ran it in parallel with the old one. Every stage a productive module, every stage a bit less Excel. After 14 months the old system was redundant.

  • Release 1: Master data (customers, vehicles, drivers, routes)
  • Release 2: Order management and dispatch with drag-and-drop planning
  • Release 3: Live tracking, interfaces to telematics providers
  • Release 4: Billing with DATEV integration
  • Release 5: Driver app (Android), tour documentation, ePOD
  • Release 6: Reporting, controlling, management dashboards

During the intense phase we were on site every week, with the dispatchers, on the real system, with real orders. That's where the adjustments came from that a standard system could never have delivered — the essence of our custom software development.

One system for everything. An hour saved per shift.

Today EX‑LOG is one of the few mid-market logistics companies working entirely within a single connected system. From the customer's call to the DATEV booking, all the same system, all the same data. For last-mile logistics we also offer a ready-made operations ERP, PS1.

  • 3× faster order processing with the same dispatchers
  • Shift handovers in 5 minutes instead of 45
  • Excel files in dispatch: 0 (previously: 8)
  • Order growth +40% without new staff

The system carries the entire daily business today — dispatch, tracking, billing.

Pixelschnitzel · key takeaway from the project
Stack

The technology behind it.

Java 21 Spring Boot 3 MariaDB Thymeleaf + HTMX Bootstrap 5 DATEV API Telematics integration Android (driver app) Hetzner Cloud (DE) GitLab CI
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