Home / Products / Website Chatbot
Online · replies in < 1 s

The team member
who never
clocks off.

Our chatbot answers 24/7 based on your own content website, FAQ, product sheets, pricing, documents. It qualifies enquiries, hands off cleanly to your team and says honestly “I don't know that” instead of hallucinating.

A demo on my website → How it fits in
PS
Pixelschnitzel Assistant
Online · trained on pixelschnitzel.com
Hi there. I can answer questions about Pixelschnitzel and hand you over to a real person, qualified, when things get specific. How can I help?
You do on-premise AI, right? What does something like that cost for a mid-sized company?
A realistic entry for 10–30 power users: €25–45k in hardware plus €15–30k for setup. Maintenance after that runs €800–1,500 a month. // Source: services/on-premise-ai-for-business
I'd like to book a call.
Type a message …
→
// Why bother

Because speed
is revenue.

B2B prospects decide early in the journey. Whoever lands on your site in the evening and gets no answer is with the competition tomorrow. Forms and an FAQ alone won't cut it.

i

Forms lose leads

A three-day wait for an email reply wins no one over today. The bot answers instantly and only hands off when it's actually needed.

ii

FAQs go unread

You write good answers. No one finds them. The bot brings that knowledge into the conversation, exactly when it's needed.

iii

Support answers the same 20 questions

60–80% of enquiries are repeats. The bot can take this routine off your hands, cleanly documented, not opaque.

iv

Off-the-shelf bots make things up

Generic bots hallucinate or promote other products. Ours knows only your content and says honestly “I don't know” when the source is missing.

// What it can do

Three conversations.
Three outcomes.

// Sales lead

A qualified handoff instead of form ping-pong.

We're looking for an ERP for 12 DSP drivers. Do you have something like that?
Sounds like PS1, our operations ERP for last-mile delivery. It runs DSP 1.0 & 2.0 plus DPD/Hermes in parallel. // /en/products/ps1
What are the next steps?
I'd suggest 30 minutes with Florian. What's your location and the scale you're working at?
// Support question

An answer with a source, not an email into the void.

By when do I have to submit a return?
Per our terms §7.2, within 14 days of receipt. Exception: faulty goods (30 days). // Terms §7.2 + §7.3
Where's the form?
Linked directly: /service/return. Shall I prepare your order number for you?
// Public service

24/7 information for public administrations.

When is the citizens' office open on Saturdays?
Saturdays only on the 1st and 3rd of each month, 9 am – 12 pm. // Opening hours 2026
Do I need an appointment?
For most matters, yes. What are you coming in for? Then I can tell you exactly.
// Honest mode

“I don't know that”, instead of hallucination.

Do you have an office in Hamburg?
I can't find any reliable information about that on the website. Shall I pass your question to a real person? That would be Florian himself.
Yes, please.
On its way. Could you leave your email or phone number so Florian can get back to you?
// Integration

One snippet. Live in hours.

Whatever CMS, whatever CRM, whatever ticketing system. The bot is added through a small script, in your brand's look, with a clear GDPR notice. Handoffs go wherever your team already works.

// Frequently asked

What decision-makers
want to know first.

Does the bot make up answers?
No. It answers solely on the basis of your indexed content and clearly says “I don't know that, let me connect you” when there's no reliable source. Hallucinations are contained technically.
Is it GDPR-compliant?
Yes. Operated in a German data centre, a clear privacy notice in the widget, no transfer to uncontrolled third parties. Completely tracking-free on request.
Can we customise the look & behaviour?
Yes. Colours, fonts, greeting, tone of voice, avatars, buttons, all configurable. Topic areas and off-limits subjects are maintainable.
What happens with a tough enquiry?
A clean handoff to your team, via email, Slack, Teams or CRM, including the conversation history, the recognised intent and context. No one has to ask for the name a third time.
How quickly is it productive?
A first pilot version typically in 2–4 weeks, based on your existing website and main documents. Expansion after that in sprints.
What does it cost?
A one-off setup effort plus a monthly operating and inference fee. Realistically in the low four figures per month, depending on volume and integrations.
Can we run the bot on-premise?
Yes. For public authorities, hospitals and organisations with strict data protection requirements, we run the bot entirely on your own hardware, see On-Premise AI for Business.
// Demo

We'll show the bot
on your website.

Give us your domain and within 24–48 hours we'll set up a demo instance that answers from your real content. Without anything on your site having to change.

Request a chatbot demo → Prefer to write